Cash-out Frequently Asked Questions
What parameter is required for payouts besides amount and account?
The bankCode is mandatory. Bank codes are based on the Mexican Institutional Key.
Reference list: https://www.banxico.org.mx/cep-scl/listaInstituciones.do
When I try a payout, I get 'Insufficient funds for this operation'. Why?
Your merchant balance must have sufficient funds. You can top up via a cash-in (CLABE deposit) to increase balance before retrying.
Is the payout system closed-loop?
No. It is not closed-loop. However, your balance must be positive to process payouts.
Can I split a payout into multiple recipients?
No. Each payout request is for one beneficiary. For multiple recipients, create multiple payout transactions.