Limits & General Frequently Asked Questions
What is the API rate limit?
Default is 100 requests per second per merchant. Contact support for higher limits.
How long can a transaction remain pending?
Processing is typically seconds. A transaction stays pending until confirmed or expired.
How do I reconcile balances with transactions?
Use api/v1/transaction/balance
endpoint. Cross-check with transaction logs and webhook events daily. Best practice: run daily reconciliation (D+0).